Kramer and Associates, Inc., based in Annapolis, Maryland specializes in facilitating major public sector initiatives and large private capital projects by building consensus among diverse, and often opposing, stakeholders and interest groups. We work extensively on high profile projects that have multiple stakeholders, high levels of community impact and require considerable public participation. We provide value to our clients by listening to the local community; fostering trust, openness and credibility; and delivering solutions that achieve broad-based acceptance.
Projects - Delaware
Maryland Virginia Delaware Federal Government Private Sector Projects
Descriptions are provided below to help you understand the key role that the Kramer and Associates, Inc. team played on the project.
Delaware Department of Transportation

US 301 Project Development
Division of Transportation Solutions


Developed and is assisting in carrying out a strategy for public involvement and stakeholder participation for the US 301 project in Delaware between the Delaware/Maryland state line and SR 1 south of the C&D Canal. Kramer and Associates, Inc. conducted over 100 stakeholder interviews including elected officials, business owners, farmers, emergency service personnel, major property owners and citizens and prepared a “Listening Tour Key Messages/Themes” report. Kramer and Associates, Inc. Facilitated numerous meetings with impacted property owners and communities. Kramer and Associates, Inc. provides strategic communications planning designed to further the overall outreach strategy and plays a key role in creating and editing materials used throughout the entire outreach process. Kramer and Associates, Inc. played an instrumental role in five sets of public workshops and the final DEIS public hearing which included design and pre-construction issues. Kramer and Associates, Inc. also directed communication efforts designed to supplement other aspects of the community outreach plan including newsletters, flyers, press releases, advertisements and other efforts to inform, involve and interact with the public. Staff continues to meet these responsibilities as the project moves forward in four design sections.

US 113 North/South Study
Division of Transportation Solutions


Kramer and Associates, Inc. helped create and facilitate four Working Groups composed of civic, business, state and local government elected officials and agency leaders as part of DelDOT’s US 113 North/South Study. Assisting in developing and evaluating alternatives to create a 32 mile limited access highway from the Delaware/Maryland state border south of Selbyville to north of the City of Milford. Kramer and Associates, Inc. prepared the Purpose and Role Statement, and Guidelines for each Working Group and helped prepare each group’s Vision, Goals and Objectives for their geographic area of interest. Kramer and Associates, Inc. had an active role in preparing the overall study design and is helping to guide the work of the technical team, including consultants and state agency staff members; and reviews and revises study products. Kramer and Associates, Inc. designs and helps carry out public outreach, education and input processes. Kramer and Associates, Inc. is providing input to draft environmental assessments and impact statements and contributes to developing and carrying out the overall project strategy.

Rehoboth Beach Entrance Improvements
Division of Transportation Solutions


Kramer and Associates, Inc. was responsible for developing and implementing a strategy for public involvement and stakeholder participation for the Rehoboth Beach Entrance Improvements Project. This included conducting an extensive Listening Tour consisting of approximately 80 interviews of stakeholders in the Rehoboth area, identifying and assembling a working group (consisting of residents, community leaders, business leaders and elected officials), facilitating the working group, and developing event publicity. Kramer and Associates, Inc. created and edited documents used throughout the working group and public workshop process.

West Dover Connector
Division of Transportation Solutions


Provided facilitation/public outreach services to determine how the transportation system on the west side of the City of Dover can be improved by connecting Saulsbury Road with New Burton Road and possibly US 13. Kramer and Associates, Inc. performed an extensive series of interviews (Listening Tour) and helped to form and facilitate the activities of a West Dover Connector Working Group. Kramer and Associates, Inc. participated in preparation for and conduct of public workshops and helped to prepare a wide array of project products and outreach materials.

Western Parkway
Division of Transportation Solutions


Conducted a stakeholder Listening Tour to build project credibility and learn about community desires and dislikes. Helped arrange, prepare, conduct and summarize public workshops. Assisted in development and evaluation of highway improvement options in a highly developed/developing area near the Delaware beaches and west of SR 1. Arranged and participated in community, property owner and elected official briefings. Created and assisted in implementing a public outreach strategy for the Western Parkway project.

Route (US) 40 Corridor Improvements
Division of Transportation Solutions


Facilitated a 35 member Steering Committee composed of civic, business, state and local government elected officials and agency leaders that prepared a 2020 Transportation Improvements Plan for the US 40 Corridor. Kramer and Associates, Inc. roles included facilitation of Steering Committee meetings and meetings of Committee subgroups; assistance in preparation of Steering Committee Mission and Vision Statement and process design; guiding and facilitating work of the technical team, including consultants and local, regional and state agency staff members; reviewing and revising products and designing a public outreach, education and input process. Kramer and Associates, Inc. assisted in the work of the Corridor Monitoring Committee and work to implement the plan.

Tyler McConnell Bridge
Division of Transportation Solutions


Facilitated the deliberations of the Tyler McConnell Bridge Working Group that submitted recommendations to the Delaware Secretary of Transportation for transportation improvements for SR 141 from SR 100 to Alapocas Drive including the Tyler McConnell Bridge. The Working Group contained state and local elected officials and representatives of civic, business, environmental and historic organizations. After reviewing existing conditions, future growth and transportation demands and considering many options, the Working Group recommended (30 for, 0 opposed, 1 abstaining) a multi-modal build option. The Working Group was able to address high profile conflicts that had existed for well over a decade. Kramer and Associates, Inc. was also instrumental in developing the strategy that guided the work of the Project Team composed of Department of Transportation leaders and several consultants.

Indian River Inlet Replacement Bridge
Division of Transportation Solutions


Developed and implemented a strategy for public involvement and stakeholder participation for the replacement bridge at the Indian River Inlet. Conducted extensive Listening Tour, facilitated four public workshops and helped to conduct two design charettes. Created documents and assisted in publicity and logistics for the workshops and charettes. Designed and played an instrumental role in the bridge “Unveiling and Groundbreaking Events.” Developed an educational program for university and primary and secondary school students. Kramer and Associates, Inc. is currently providing public outreach services as the replacement bridge is being constructed.

Sussex County Long-Range Transportation Plan
Division of Planning


Facilitated the work of the Public Advisory and Technical Advisory Committees in the preparation of the updated Sussex County Long-Range Transportation Plan which was unanimously approved. The plan became the transportation element of the county’s Comprehensive Plan and the Sussex County portion of the Statewide Transportation Plan. The Public Advisory Committee was composed of a cross-section of business, municipal, environmental, farm and community action group representatives with widely varying views. The Technical Advisory Group was composed of representatives from state, county and federal agencies. Kramer and Associates, Inc. services included communication with committee members, facilitating committee meetings, guiding preparation of products, outlining and participating in public outreach activities. Kramer and Associates, Inc. was involved in all aspects of the planning and plan approval process.

Eden Hill Farm
Division of Planning


Facilitated the activities of the Work Group that prepared a concept for a signature Livable Delaware project on a 265 acre farm near the heart of the State Capital. Worked with DelDOT staff and consultants in transportation, historic preservation and land use research and analysis tasks and preparation of options and a final plan. The project is currently under construction.

Reorganization-Support
Office of the Secretary


Assisted DelDOT leaders in deciding on a new organizational structure for the department and helped new Division Directors and staff design and put a “roll-out” strategy in place. Facilitated leadership retreats to put the new organization in place with an emphasis on the new Divisions of Transportation Solutions and Maintenance and Operations. Performed a “one-year-later” assessment of the progress made under the reorganization and made recommendations to the Department.

Human Resources Recruitment and Retention
Office of the Secretary


The principal purpose of this project was to prepare a brand image, strategies and action plan for the recruitment and retention of civil engineers for the Division of Transportation Solutions. Additionally, information and suggestions regarding issues and means to address those issues pertaining to other positions and entities within DelDOT were provided to the Department. Recommendations were provided and Kramer & Associates prepared Web site material, recruitment display, brochures and a video to achieve the recommendations.